ASFB Marine Sales Policies and FAQs
ASFB Marine keeps boat buying and service straightforward. This page explains our boat sales policies for deposits, financing, special orders, trade‑ins, warranty/insurance work, and delivery—plus a master FAQ to prevent surprises. If you need help right now, please contact us or call (916) 737-2628.
Deposits
Cash buyers: holding a boat with a deposit
For cash purchases, we can accept a deposit and hold a unit while paperwork is finalized. Our deposit policy boat purchase approach is designed to secure a specific boat while you arrange payment and pickup. Exact deposit amounts and timelines may vary by unit. If you have questions about refundability or timing, please call so we can confirm your scenario before you place funds.
Financing applicants: no holds during approval
For financed purchases, we do not hold a boat while your financing is still in process. Financing customers are served on a first‑qualified/first‑completed basis. Once your approval and documents are in place, we’ll move quickly to complete your purchase. If you want to accelerate the path, start your application through our partner lender at the external financing link in the section below.
Financing
Boat financing policies and application path
- Apply through our off‑site portal: Start your financing application
- All approvals, rates, and terms come from the lender, not ASFB Marine
- A unit cannot be held for in‑process applications; once approved and finalized, we complete the sale
Need help choosing a model before you apply? Browse New Boats or Used Boats, then request pricing via Quote Request.
Documentation and timing
Bring a valid ID and any lender‑requested documents. Timing depends on lender response and how quickly final paperwork is completed. Questions about lender requirements? Call us for guidance—we’re happy to help you prepare.
Special Orders
Ordering a boat or outboard to your spec
We do special orders for boats, outboards, and select parts/accessories when available from our brands. Lead times, deposits, and cancellation terms vary by OEM and build slot. Before you commit, we’ll walk you through current availability and any non‑cancellable terms that may apply. Call for today’s specifics so we can set the right expectations.
Trade‑Ins
How our trade in policy works
We accept trade‑ins based on photos and basic boat details, followed by a review and next‑step offer path. To start, visit Trade‑In and share:
- Year/make/model
- Engine/motor details and hours (if known)
- Hull/trailer condition and notable accessories
- Clear photos (interior, exterior, engine, hull, trailer)
We’ll review the information and follow up with a preliminary value range or request an in‑person evaluation.
Final trade values are confirmed after inspection. You can apply your trade value directly toward a new or used purchase.
Warranty & Insurance Work
Our warranty policy and insurance repairs
Yes—we perform both manufacturer warranty and insurance repair work in‑house. Our service team holds certifications including Mercury, Boston Whaler, Yamaha, and Cummins. Warranty coverage is determined by your manufacturer and the claim approval process. Insurance repairs follow your insurer’s estimate and authorization. Learn more on Insurance & Warranty Repair or call to discuss your situation.
Delivery & Pickup
Delivery policy summary
We offer valet delivery/pickup options when scheduling permits. Delivery availability, timing, and pricing depend on distance and equipment requirements. Please call for a delivery quote and current scheduling windows. If you plan to tow, see Boat Trailers for sizing and fit guidance.
Service Scheduling & Communication
Call first for the best diagnosis
We prefer to start service by phone because we gather better detail than a thin form. If you’d like to use a form, go to Service Appointment Request and include as much detail as possible (symptoms, when the issue started, whether it starts/runs, photos, warranty/insurance involvement).
How we communicate during service
After intake, we manage updates through our internal system (Housecall Pro) via calls/texts/emails. Website forms currently send to email and are manually loaded into our system—there is no automated status syncing from the website today. For an overview of what we service, see Services Overview.
Our Location, Hours & Contact
- Address: ASFB Marine, 11383 Pyrites Way, Rancho Cordova, CA 95670
- Phone: (916) 737-2628
- Hours: Tuesday–Friday 9:00 AM–5:00 PM; Saturday 10:00 AM–4:00 PM; Sunday–Monday Closed
Questions about a policy? Contact Us. You can also explore New Boats, Used Boats, or Outboard Motors while you plan next steps.
Frequently Asked Questions
Do you take deposits for financed purchases?
How do special orders work?
What happens if I change my mind after placing a deposit?
How is my trade‑in value determined?
e start with your photos and details, then provide a preliminary range. Final value is confirmed
after in‑person evaluation. Condition, hours, options, and market demand all play a role. Begin at Trade-In.